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To help keep everyone safe we are limiting the number of visitors that will be allowed at the park. You can learn about additional safety measures >> HERE <<
If you would like to support us by visiting the park please make sure you BOOK YOUR DAY SLOT ONLINE (please book your slot even if you already have a voucher or an online/season ticket).

HOW TO BOOK YOUR VISIT?

1. BOOK YOUR DAY SLOT
Click on the button below & add your day slot (ONE per ‘social bubble’) to the basket.

2. Press back & come back to this page to BOOK YOUR TICKETS
Click on the button below & add your tickets to the basket.
If you already have a voucher or an online/season ticket then just add your day slot to the basket & go straight to checkout but please let us know in ‘order notes’ what type of voucher/ticket you have and how many people are in your ‘social bubble’!

3. CHECK YOUR BASKET
Make sure your tickets & selected day slot (ONE per ‘social bubble’) are in the basket before you proceed to checkout.

4. SAVE YOUR ORDER CONFIRMATION EMAIL
We don’t email or post online tickets but you will receive an order confirmation email. On the day of your visit we will only ask for the name used for booking (but you will need your order confirmation email just in case we can’t find your name on our list), thank you!

5. ENJOY YOUR VISIT!

Please note that:
– due to social distancing rules you might be denied entry to the park if you don’t book your day slot online.
– due to government regulations some areas of the park might be closed and there are no animal talks, shows or encounters available, however you will be able to access our exclusive video talks on our animals through your phone!

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