HOW TO BOOK YOUR VISIT?
First read our guide so you can learn about how Covid19 will affect your visit! Click >> HERE <<
Then follow the booking guide below, please read all 5 steps before booking, thank you!
1. BOOK YOUR DAY SLOT
Click on the button below & add your day slot (ONE per ‘social bubble’) to the basket.
2. Press back & come back to this page to BOOK YOUR TICKETS
Click on the button below & add your tickets to the basket.
If you already have a voucher or an online/season ticket then just add your day slot to the basket & go straight to checkout but please let us know in ‘order notes’ what type of voucher/ticket you have and how many people are in your ‘social bubble’!
3. CHECK YOUR BASKET
Make sure your tickets & selected day slot (ONE per ‘social bubble’) are in the basket before you proceed to checkout.
4. SAVE YOUR ORDER CONFIRMATION EMAIL
We don’t email or post online tickets but you will receive an order confirmation email. On the day of your visit we will only ask for the name used for booking (but you will need your order confirmation email just in case we can’t find your name on our list), thank you!
5. ENJOY YOUR VISIT!
Please note that:
– due to our new one way system wheelchair users have very limited access around the park (please contact our Info desk on 01271 882486 or firstname.lastname@example.org if you are thinking about visiting us and have mobility issues).
– due to social distancing rules you might be denied entry to the park if you don’t book your day slot online.
– due to government regulations there are no animal talks, shows or encounters available, however you will be able to access our exclusive video talks on our animals through your phone!
Terms & conditions:
– the online booking tickets are valid for one visit in season 2020.
– online tickets are non-refundable within 48 hours prior to your visit (refundable tickets will be charged 5% PayPal refund fee).
– discount vouchers are not usable with online booking tickets.