Book tickets & day slot

HOW TO BOOK YOUR VISIT?

  1. Click on one of the buttons below (we will add more dates soon).
  2. Add your DAY SLOTS (one per person) & ONLINE BOOKING TICKETS to the basket.
  3. Proceed to checkout.
  4. Save your order acknowledgement email (you will receive only one email with a 5 digit order number).
    Please note that we don’t email or post online booking tickets, we will only ask for the name used for booking but please bring your order acknowledgement email just in case we can’t find your name on our list (this can happen if you book on the same day when you’re visiting).
  5. ENJOY YOUR VISIT!

 

FAQ & IMPORTANT INFO:

  1. HOW WILL COVID19 AFFECT MY VISIT?
    Please read our guide >> HERE <<
  2. WHEELCHAIR USERS/MOBILITY ISSUES
    Due to our new one way system wheelchair users have very limited access around the park and only the area between disabled car park & main gate is safe to use while our visitors have to follow the one way system. More info >> HERE <<
  3. REDEEMING YOUR TICKETS
    We don’t email or post online booking tickets but you will receive one order acknowledgement email (if you have a 5 digit order number, for example #38123, then your booking is secured).
    On the day of your visit we will only ask for the name used for booking but please bring your order acknowledgement email just in case we can’t find your name on our list (this can happen if you book on the same day when you’re visiting).
  4. WHEN CAN I COME?
    You can enter the park anytime between 10am and 3pm on the day of your pre-booked visit and stay until 5pm. Please note that the main gate is busiest around 11am.
  5. DAY SLOTS & CANCELATION
    Due to social distancing rules you might be denied entry to the park if you don’t book your day slot online.
    Please let us know if you can’t come for your pre-booked visit so we can offer your day slot to other visitors.
  6. MY BASKET COMES UP AS £0
    This means that you only have day slots in your basket (they are free to book). Please choose ‘Option one’ on our booking page >> HERE << This will allow you to book day slots & entry tickets online at the same time!
    Alternatively you can only book your day slot online and buy entry tickets at the park on the day of your visit.
  7. ONLINE BOOKING TICKETS TERMS & CONDITIONS
    – the online booking tickets are valid for one visit in season 2021 and are non-refundable within 48 hours prior to your visit (refundable tickets will be charged 5% PayPal refund fee).
    discount vouchers are not usable with online booking tickets.
  8. ENTRY TICKET DISCOUNTS
    The following discounts are available at the gate only (not online):

    – NHS or Blue Light card holders – 10% off total price
    – Military discount – 10% off total price
    – Max card holders – 1 child free with every paying adult
  9. NHS TRACK & TRACE
    To assist with NHS Track & Trace please provide contact details for everyone over the age of 16. You can let us know these details in the ‘order notes’ when you book online or scan the NHS app when you arrive to the park.
  10. CAN I BRING MY DOG?
    Sorry but we can’t allow dogs at the park. More info
    >> HERE <<